Why was my account sent to collections?
Accounts are sent to collections only after exhaustive and generous efforts to contact students about overdue payments. Axon consistently strives to collaborate with students to ensure that financial concerns do not impede their ability to complete their program. If a student fails to respond after multiple attempts at communication, and following a breach of one or multiple financial policies, the account is likely to be forwarded to collections.
If you have received an email discussing collection practices and you believe it was sent in error, please reach out to our Finance Department by email at finance@axoneducation.com or by phone at (325) 218-4444 as soon as possible to discuss your financial arrangements with the institution.