General
What Are the Requirements for My Photo ID Badge Submission?
Please submit a headshot photo of yourself for your ID badge in preparation for your skills labs and clinical/field shifts. The photo should meet the following guidelines: Format: JPEG (.jpg) Background: Neutral (e.g., plain wall) Pose: Full face ...
What is Pocket Prep?
Pocket Prep is a mobile and web-based application we use as a formative educational tool to support your learning throughout the course. It provides practice questions designed to help reinforce key concepts and prepare you for success. You will ...
What Should I Do If I’m Experiencing Technology Issues With the Student Portal?
If you're having trouble accessing or using the Student Portal, try the following steps before contacting support: Is Your Location Enabled? Make sure your browser or device has location services turned on. This may be required for certain features ...
How Do I Get Cleared for My Capstone Internship?
Before being cleared for the Capstone internship, Paramedic students must meet several important requirements. Students must complete all course work, pass all unit exams and the final exam, attend all required skills labs, complete their clinical ...
How Do I Access My Learning Prescription in FISDAP?
To view your Learning Prescription in FISDAP, follow these steps: Log in to your FISDAP account. Click on the orange "Learning Center" tab. Under the "Scores" section, click "Review Your Scores." Select the exam you want to review. Scroll down to ...
Can I Get a Breakdown of What I Missed on My FISDAP Exam?
Axon does not have access to the answer keys for any FISDAP exams. Instead, FISDAP provides a Learning Prescription after each exam, which is designed to help students understand the concepts they missed—not the exact questions. If you'd like to ...
How Do I Request Course Completion?
Once all course requirements are completed, students must submit the Course Completion Request Form on or before their Maximum Course Duration (MCD) to request course completion. For more details on the course completion process, please review our ...
What Will I Learn at Skills Lab?
All Skills Lab sessions are held in person and span two full days. The number of Skills Lab sessions you’ll be required to attend depends on your program. To determine how many sessions are required for your specific program, please visit our ...
How Should I Navigate Canvas to Complete My Assignments Successfully?
To get started with your assignments, first log in to Canvas, click on your course from the dashboard, and head to the “Modules” tab. The course modules are organized in a way that allows you to follow the course curriculum as it's designed for your ...
What Can I Expect from the Course Completion Process?
Preparing to Submit Your Course Completion Request Before submitting your Course Completion Request, please review the following important information to ensure a smooth process: Process Timeline: Once you submit your request, processing can take up ...
How Do I Read the Student Minimum Competency (SMC) Report for the Paramedic Program?
Please refer to the attached PDF for guidance on how to read the SMC report as a Paramedic student.
How Do I Read the Student Minimum Competency (SMC) Report for the Advanced EMT Program?
Please refer to the attached PDF for guidance on how to read the SMC report as an Advanced EMT student.
How Do I Pull My Student Minimum Competency (SMC) Report on FISDAP?
EMT students do not use the Student Minimum Competency (SMC) report. Only Advanced EMT and Paramedic students are required to generate and review their SMC reports to understand their clinical/field progress. To do so, follow the instructions below ...
How Often Can I Take a FISDAP Exam?
Once Axon staff verifies a student's eligibility to take a specific exam, the student will be scheduled and sent a confirmation email with instructions. Students may take up to two different exams on the same day. However, they cannot schedule a ...
How Do I Test For My Advanced EMT While Continuing Through the Paramedic Program?
We understand that you may be interested in testing for your Advanced EMT with the ultimate goal of completing the Paramedic program. There are many reasons for doing so; pay wage boosts and experience being the top feedback we get. If you would like ...
How Many Times Can I Take My FISDAP Exams?
All students are required to pass their FISDAP exam(s) with a 70% or higher to meet program standards. The number of allowed attempts varies by program level: EMT Students FISDAP Final Readiness Exam Total Attempts Allowed: 4 Passing Score Required: ...
Why Can’t I Access My Next Assignment in Canvas?
If you're having trouble moving on to your next assignment in Canvas, it's usually because a prerequisite assignment hasn’t been completed yet. Here’s a quick troubleshooting tip: Log in to Canvas. Click on the "Modules" tab. Make sure all ...
How do I access my online proctor for my FISDAP exam?
Once a student requests to take a FISDAP exam, Axon will send a confirmation email back to the student verifying that they have been properly scheduled. To take the exam, the student will need to connect with their online proctor at the scheduled ...
Documentation Expectations for Patient Care Reports (PCRs)
General Overview - How to Write a Narrative (D-CHART-I Format) You must use D-CHART-I format in your narratives, regardless of if your current department uses a different narrative system. D - Dispatch Information What did dispatch tell you over the ...
End of Clinical/Field Shift Evaluation Requirements
Once you begin the checkout process at the end of your clinical or field shift, you must complete all required evaluations before leaving the site, and your preceptor should be with you during this process. Steps to Complete the Evaluations: Review ...
Tips for Your Clinical/Field Internship Rotation
Students, it is a preceptor's job to teach you! They know that you are either new to EMS or new to your scope of practice and you have a lot to learn. Do not feel shy to be excited or to ask questions. Here are some helpful tips for you to note for ...
What do I do if my FISDAP package has expired?
Despite what you may see on your products page in www.jblearning.com, your FISDAP Internship package, comprehensive exam package, or whole shebang package will never expire. To continue to access your FISDAP account, you will need to go to ...
What is HIPAA?
HIPAA, or the Health Insurance Portability and Accountability Act, is a federal law designed to protect patient privacy and ensure the security of sensitive health information. In the EMS field, this means that any personal health information you ...
How do I withdraw from the program?
A student’s notification of cancellation/withdrawal may be conveyed to the institution in any manner; however, the preferred method is to submit a Withdrawal Request form (https://axoneducation.com/withdraw/). RELATED INFORMATION Policy(ies): ...
What is the attendance policy for Skills Labs and clinical rotations?
Attendance is mandatory for Skills Labs and clinical rotations, and these must be completed in-person at scheduled times. If a student is no longer able to attend a scheduled Skills Lab session or clinical/field rotation, he or she must contact the ...
What documentation do I need to provide to take the NREMT exam?
To take the NREMT exam, you will need specific documentation, which is outlined on the NREMT website. From our institution, you will receive your course completion certificate via email. Additionally, an authorization to test (ATT) will be confirmed ...
What happens if I don’t pass the NREMT exam?
If you don’t pass the NREMT exam, you are allowed to retake it. The number of retake attempts and the waiting period between each attempt depends on your certification level (EMT, AEMT, or Paramedic). Candidates can retake the exam up to three times ...
What are the requirements for maintaining certification after graduation?
EMTs, AEMTs, and Paramedics must complete continuing education and renew their certification periodically, following state and NREMT guidelines.
How do I apply for state licensure after passing the NREMT?
After passing the NREMT, students can apply for state licensure through the Texas Department of State Health Services. To support you in this process, our Student Support team will provide detailed instructions in your course completion email, ...
What should I do if I don’t pass the NREMT exam on the first try?
If you don’t pass the NREMT exam on your first attempt, it’s important to stay motivated and prepare for a retake. Additional support and tutoring may be available to help you strengthen your knowledge and improve your chances of success on the next ...
How soon after graduation can I work as an EMT, AEMT, or Paramedic?
In Texas, graduates can begin working as an EMT, AEMT, or Paramedic immediately after passing the NREMT exam and obtaining their state license. If graduates plan to work in another state, they should carefully review that state's licensing ...
How soon can I take the NREMT exam after completing my program?
Students are eligible to take the NREMT exam as soon as they complete their program and receive their authorization to test, which will be sent to them via email. RELATED INFORMATION Other Articles: What happens after I finish my program? Will there ...
Can I access lectures or course materials after class hours?
Yes, materials are accessible online, allowing students to review them at any time. RELATED INFORMATION Other Articles: Is there a student portal for managing assignments and grades?
How do I report an issue or concern?
Students are encouraged to first attempt to resolve any concerns or complaints through the Student Support channels by contacting them via phone at (325) 218-4444, by SMS text at 1-325-218-4444, or by email at support@axoneducation.com. Student ...
Will I be eligible to work immediately after graduation?
Yes, after passing the NREMT exam and obtaining state licensure, you are eligible to work as an EMT, AEMT, or Paramedic in Texas, depending upon the level of your certification. RELATED INFORMATION Other Articles: What happens after I finish my ...
What should I do if I am not able to access my FISDAP packages?
For Paramedic Students: To activate your FISDAP Internship Package, please follow these steps: Visit www.jblearning.com and log in using your credentials. Navigate to your "Products" page, where you should see the course titled "Fisdap: Whole Shebang ...
What is the Capstone Field Internship?
The Capstone Field Internship, often referred to as “Leads" or "Capstones", is the final stage of a Paramedic student’s training. It provides students with the opportunity to function as the lead paramedic on a working 911/emergency ambulance. During ...
What is terminal competency?
Terminal competency refers to the complete set of skills and knowledge that students are expected to acquire by the end of their studies. Assessments of terminal competency are carried out via Zoom meetings with the Program Director and Medical ...
What are the program requirements?
EMT Program MID/MCD By the MID: - COMPLETE COURSEWORK - ATTEND ONLY SKILLS LAB - ATTEMPT FINAL EXAM By the MCD: - COMPLETE ALL CLINICALS - PASS FINAL EXAM- SUBMIT COURSE COMPLETION Skills Labs To attend the ONLY session: - COMPLIANCE DOCUMENTS ...
How many exams are there?
EMT Program EMT Final Readiness Exam AEMT Program Paramedic Airway and Breathing Unit Exam Paramedic Trauma Unit Exam Paramedic OB/GYN and Pediatric Unit Exam AEMT Final Readiness Exam Paramedic Bridge Portion of Paramedic Program Paramedic ...
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